Mayor Zeth Matalucci was thrilled to receive a message from a taxpayer recently praising the professionalism of the staff in the Dennis Township Tax Office.
“One of our top priorities is customer service for our residents,” Matalucci said. “We hope residents have noticed an overall more positive experience when interacting with various departments in Dennis Township.”
Mayor Matalucci went on to say, “Our residents are our customers and nothing is more important than our customers.”
In addition, the township is aiming to make township services more user-friendly.
“We have emphasized the importance of being flexible,” Matalucci said. “We are looking to provide more services that fit into our residents’ increasingly busy lives.”
Township Hall will be open with longer hours during the summer. Soon online signups and payments will be available for most recreation programs. The goal is for most township departments to facilitate transactions via the internet.
“These changes will allow residents to take care of business from the comfort of their homes 24/7,” Matalucci said. “We recognize that not everyone is able to visit Township Hall or the Recreation Center during specified hours.”
The township has also had success in applying for and receiving grants. Recently, with a grant, the township purchased a home on Academy Road. The purchase will allow the township to preserve a historic home and use some of the area to create a safer intersection at Academy Road and County Route 610.
Grants also allowed the township to:
1. Complete/extend Wescott Road as a through-road in South Seaville
2. Make improvements at the Chestnut Street Park/football field in Belleplain
3. Purchase an F450 truck for use by Public Works
Since Matalucci took office in 2017, he and his team have reduced spending in salary/wages, utilities and operating expenses. In addition, Township Committee reduced its salary by more than 16 percent in 2017, 12 percent in 2018 and projected nearly 8 percent savings in 2019. In 2017, township surplus increased by nearly 30 percent and a surplus is projected for 2018.
Township Committee also has improved communication and transparency. The township now has a Facebook presence for the committee, recreation and public works departments, which allows for residents not only to stay up-to-date, but also to communicate directly with department heads.
In addition to all this, Township Committee fulfilled its goal of returning National Night Out, which has been extremely successful for the past two years. Township Committee also created an agreement to provide services to homeless people in the event of a Code Blue declaration for extreme cold.
Matalucci, Deputy Mayor Scott Turner, and committee members Tom Van Artsdalen, Matthew Cox and Frank Germanio look forward even more improvements and continued progress in coming months.